Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

• North America : 3 - 5 business days
• Europe : 4 - 5 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

See item details for return and exchange eligibility.

I gladly accept returns, exchanges, and cancellations

Request a cancellation within: 12 hours of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders
• Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Privacy policy

By accepting a return, you accept that we deduct from the total of the return of your order, the shipping costs that we have had, to send you the package that according to the destination will be:
Europe = -16€
USA, Canada, UK = -30€
Rest of the world= -40 €

The customer is responsible for repackaging the item, ensuring that it is well protected, and is responsible for sending the package to our factory, by means of the transportation that he or she deems appropriate, assuming the relevant charges for the transportation of the return. If the customer does not have the necessary means for this, we can offer a carrier ourselves, assuming a return price of 16€ in Europe , €30 in the USA and €40 for the rest of the world

Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.